We love our growing community! As of this year, Rengo Crafts has been shipped to more than 100 countries around the world, and we couldn’t be happier to know that such a diverse group of people is enjoying our products. We honestly couldn’t do this without you!

Although it’s more expensive and logistically complex, we work hard to ensure our products are available in as many locations as possible and are constantly evaluating ways we can improve the experience for customers around the world. Specific details on our shipping policies by location can be found below.

If you have any questions or concerns about international orders, please contact us. We would be happy to assist you!

Our Shipping Costs

Order Total (USD)Shipping Cost (USD)
$1 – $199.9925$
$200 and aboveFREE
  • Shipments typically take up to 8-20 business days to arrive. While most orders will arrive sooner than 10 business days, timing can vary and, in rare cases, may take longer than expected. We don’t currently offer expedited shipping to Canada.
  • Please note that the status on your tracking number can take some time to change while your package is en route to your country and going through customs. When checking the status of your delivery using the DHL tracking number, be sure to check on the secondary tracking number provided on DHL’s tracking page as well. Most packages get handed over to your local carrier close to the final delivery date.
  • All orders are delivered duty paid (DDP), meaning that all duties and taxes are collected during the checkout process. This ensures there are no surprise fees when your package arrives, so you can focus on how good you look (and feel)!

Returns / Exchanges

You may exchange or return your items as long as:

  • Your items are unworn, undamaged, in re-sellable condition (i.e., no creases or wear), and their original packaging.
  • Your return request is submitted within 30 days of receiving your original order.

While we are not able to refund duties, taxes, or shipping costs for international orders, it’s important to us that you love your Thursdays, which is why we offer exchanges for a flat fee based on the price of the item you’d like to exchange.